Terms and conditions

  1. Ticket Booking Procedure: Ticket booking can be made at our sales point located at VIA CATARINA LANZ n° 24, 39030, San Vigilio Marebbe (BZ), by paying the full ticket price, or online through the PayPal service available on our website.
  2. Refund Policy: All payments made, whether in person or online, are non-refundable under any circumstances.
  3. Gift Coupon Validity: The gift coupon has no expiration date and can be used at any time.
  4. Deposit Policy: In case of no-show at the scheduled time, the deposit paid will not be refunded. It is the customer’s responsibility to adhere to the agreed time.
  5. Booking Modifications: Booking can be modified up to 7 days before the previously chosen date. Modifications must be communicated promptly to be accepted.
  6. Policy in Case of Bad Weather: In case of bad weather, the Zipline flight will be rescheduled to another time or date. No refunds are provided due to weather conditions.
  7. Right to Suspend Service: Adrenaline reserves the right to suspend ticket sales and/or evacuate the park for safety reasons, at any time of the day and without prior notice. This decision will be made to ensure the safety of all visitors and staff.

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